The increase in the use of SaaS (Software as a Service) solutions has brought agility and flexibility to companies. However, it has also introduced the challenge of Shadow SaaS — applications used without IT’s knowledge or approval. This scenario can compromise security, increase costs, and hinder governance. In this article, we explore how to optimize the SaaS Shadow Discovery process, mitigate risks, and maximize benefits for your organization. Learn how to make SaaS Shadow Discovery more effective in this article:
What is shadow SaaS and why is it a problem?
Shadow SaaS refers to SaaS applications adopted by teams or individuals without the knowledge of IT. While it makes work easier for employees, it can create risks such as:
- Security vulnerabilities: Corporate data can be exposed on unmonitored platforms.
- Increased costs: Spending on duplicate or underutilized licenses.
- Compromised compliance: Difficulty in complying with standards such as LGPD or GDPR.
Strategies for More Effective Shadow SaaS Discovery
Automate the Discovery Process
Invest in tools that automatically monitor network traffic and identify SaaS applications in use. Specialized solutions can provide real-time visibility, eliminating the need for time-consuming manual audits.
Integrate IT and Finance Tools
Integration between TIAM (IT Asset Management) and SAM (Software Asset Management) solutions helps centralize data, identify redundancies, and consolidate subscriptions efficiently.
Educate Employees
Awareness is crucial. Hold regular trainings to explain the risks of Shadow SaaS and highlight the importance of involving IT in the selection of new tools.
Implement Governance Policies
Establish clear processes for adopting new SaaS applications. A well-defined policy reduces the likelihood of shadow SaaS and strengthens alignment across teams.
Benefits of a well-implemented discovery
Greater Security: Identifying Shadow SaaS allows you to mitigate security breaches and protect corporate data.
Cost Reduction: Consolidating subscriptions eliminates financial waste.
Improved Compliance: Ensuring the use of approved tools makes it easier to comply with regulations.
IT Environment Optimization: Greater visibility and control drive operational efficiency.
Shadow SaaS is a growing challenge, but with the right tools, automated processes, and employee engagement, your organization can turn this threat into an opportunity. Effective discovery not only protects your IT environment, but also reduces costs and improves governance.
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