The adoption of Software as a Service (SaaS) SaaS has grown exponentially in businesses, bringing flexibility and innovation. However, without effective governance, uncontrolled use can lead to wasted resources, security risks, and lack of compliance. In this article, we explore how a SaaS governance strategy can help your business maintain control and optimize its investments.
Main challenges of SaaS governance
- Shadow IT: Using software without IT approval can compromise security and increase hidden costs.
- Cost management: Without proper monitoring, it is common to pay for underutilized licenses or duplicate subscriptions.
- Compliance and security: Improper use of SaaS can expose sensitive data and generate risks of non-compliance with regulations such as LGPD and GDPR.
- Integration with internal systems: Lack of standardization can hinder integration and impact productivity.
How to Implement Effective SaaS Governance
1. Map and monitor all SaaS applications
Use discovery tools to identify all solutions in use across the company. This helps detect shadow IT and avoid redundancies.
2. Establish usage policies
Create clear guidelines for SaaS acquisition and usage, ensuring that all purchases undergo an IT and compliance review.
3. Manage licenses and access
Implement a process to periodically review licenses and revoke unnecessary access. This prevents financial waste and improves security.
4. Automate processes with ITAM and ITSM
IT Asset Management (ITAM) and IT Service Management (ITSM) tools help standardize SaaS management, ensuring better visibility and control.
5. Monitor security and compliance
Continuously monitor SaaS vendors' security and compliance practices to ensure they meet business requirements.
Benefits of good SaaS governance
- Cost reduction with waste elimination and contract optimization.
- Greater security by avoiding vulnerabilities and unauthorized access.
- Compliance guaranteed with data protection regulations.
- Operational efficiency with better IT integration and management.
An efficient SaaS governance strategy is essential for companies that want to balance innovation and control. By mapping applications, defining policies, and adopting appropriate tools, it is possible to ensure secure and efficient management of the SaaS environment.
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